Shipping, Taxes & Costs
TAXES & DUTIES
We ship directly from the UK.
Due to BREXIT some things have changed with shipping to the EU. There may be additional taxes and duties that are not included in the shipping rates at the checkout when shipping to countries within the EU. We deliver DDU (Delivery Duties Unpaid) and Kludee London does not take responsibility for any customs fees or charges for EU orders. These customs charges are the sole responsibility of the customer.
Kludee London ships internationally (some countries may not be included) using fully trackable DHL courier services but does not deliver to P.O. Boxes.
NOTE:
All orders will be delivered.
In case you have any questions regarding your order please email us at order@kludee.com. We will respond within 24h.
ADDRESS
We advice to make sure that the shipping address is correct at the time of purchase, as we're unable to redirect orders once they are on their way to you. Please provide your email and phone number when placing an order to receive live information of your shipment.
SHIPMENT
Once you have paid for your order you will receive a confirmation email with your order number. We then ship your package and send you fully trackable number for our carriers.
Please make sure you put your email address and phone number in correctly so the courier can notify you when your parcel should be expected or if they have any delays in delivering your package.
DELIVERY COSTS
All delivery costs are calculated at the checkout.
UK (Exc. Channel Islands)
Standard Delivery (2-5 Working Days) - £11.00
ALL EUROPE
International Tracked & Signed (3-7 Working Days) - £15.00
USA
International Tracked & Signed - £24.00
UNITED ARAB EMIRATES
International Tracked & Signed - £24.00
AUSTRALIA
International Tracked & Signed - £26.00
RUSSIA
Tracked & Signed - £25.00
USA & NON-EU COUNTRIES